Seven Reasons Clients Quit

Life is like an elevator. Sometimes you let people off; sometimes you let them on. The same holds true for client-trainer relationships. Sometimes clients mysteriously disappear from your schedule without an explanation. If you’ve ever felt like a client was subtly saying “It’s not you, it’s me,” you’re not alone. 

It’s easier to keep a client than to find a new one. Prevent client loss and increase retention rates by enhancing your awareness of what’s happening behind the scenes. I talked to a fitness manager, personal trainer and a client who fired their trainer to get a balanced perspective of why client-trainer relationships sometimes fizzle out...

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